At Roaming Egg, giving the best level of technical support in the industry is always the primary goal. Many of the other service providers have gone to using out-sourced call-centers to provide their customers with technical support. Customers end up frustrated with long hold times. Once they do reach a person, they may or may not get the kind of help they need. Many of the lower cost providers even charge their users for this.

When you call us, you will always speak with someone who is an owner of the company. We will work with you to get your problem solved completely. If we cannot figure out an answer right then, we will reasearch it! Plus, we never charge for support.

There are three ways to contact us for support:
 
By Phone - For complex problems, the phone is probably the best way to reach us. If you get voice mail, please leave a message and we will get back to you at the first opportunity. Our toll-free phone number is 888-727-4305.
 
By EMail - For small issues and basic questions, feel free to drop us an email. Please direct technical questions to support@roamingegg.com and billing questions to billing@roamingegg.com.
 
By Instant Messenger - We also keep several instant messenger programs running. If you use Yahoo, AIM, or MSN Instant Messenger, you can contact us at roamingegg. Our ID is the same on all three.